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Showing posts from August, 2017

Intellectual property protection at China’s customs is a part that you shouldn’t neglect

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If the products that you import from China belong to a brand, you should be careful and check before shipment whether the brand is on file at China’s customs to avoid losses caused by any possible infringement. If your brand is not on file at China’s customs, you should hurry to make it on file in order to prevent others from registering it. If your brand is on file at China’s customs, you should check and verify it carefully because of possible loopholes that may be taken advantage of by others. For detailed information, please check specific cases in “ Intellectual Property Rights ” on our website. PS: Now these services are available and free.

How does the Port & Customs Inquiry on our website help you?

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This is a powerful and free inquiry tool . The real-time data come from China’s customs and docks. You can check the real-time condition of your containers at docks and customs by inputting your container numbers only. For example, you can know when the factory picks up a container at a dock, when a cargo is handed over to a dock, when customs declaration is done, when customs clearance is allowed, when sailing starts, whether there is an inspection, whether there is a delay, and reasons for the delay. You can know the latest news without having to consult forwarders or Chinese factories. From now on, your suppliers and forwarders will be unable to allow any delay of cargoes. If they don’t finish encasement on time or miss the sail schedule because of incorrect operations, they will be unable to find any pretexts. search website:http://www.fic-logistics.com/query/customs-inquiry.html

What should we pay extra attention to in summer?

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  We should especially beware of high temperatures in summer. The vulnerable ones mentioned here are not people but cargoes. Cargoes? How can we protect them from heat? Are we supposed to cool them? Yes! On some ocean routes, especially shipping routes by way of the equator, the temperature inside a container unfortunately put on the top of a vessel can reach 65 Celsius degrees at most under the blazing sun, because heat dissipation can’t be achieved in a container. Some commodities vulnerable to high temperatures may be damaged, or their service life may be reduced. Then, what should we do? It’s actually easy to deal with. When we book a cargo space, we can apply for a space under board. In this way, we can solve such problems. If you have any questions you can consult us at any time·····

Thanks for Maggie’s training

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Maggie gave our colleagues of the customer service department a comprehensive service training program today. This helped many colleagues find deficiencies in their services. Especially, we really agree with the following sentence that Maggie said. “Only if we always consider more things than our clients do can we keep us needed by clients. We hope that we can give clients better experiences after this service upgrade. By the way, we want to kindly remind Maggie that she is now five-month pregnant and should take better care of herself instead of devoting all of her time to work. If you want to know more about us , please contact us .

Our Inquiry System

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Many clients have asked us the following questions. Why do you have such a powerful port and customs inquiry system? Why isn’t there such a system in other logistic companies? Do you have a special background? Are so many official organizations of China willing to share real-time information with you? FIC tells you that the background and channels only account for one aspect. Behind us, there is a special Information Processing Center serving you selflessly and silently. search website:http://www.fic-logistics.com/query/customs-inquiry.html